Effective Date: 24/09/2024

Welcome to Digipulse! We are a digital solution provider offering services such as WhatsApp Official API, WhatsApp CRM, Digital Product Store, and Real Estate Training Programs. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details when you sign up or make a purchase.
• Usage Data: Information about how you interact with our services, such as login times, features used, and device information (e.g., IP address, browser type).
• WhatsApp Data: We do not collect or store any data from WhatsApp services, including messages, contact lists, or interaction data. Our WhatsApp API and CRM solutions are designed to operate without accessing or storing your WhatsApp data.
• Training Data: For Real Estate Training Programs, we may collect progress, quiz results, and feedback.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and send you order confirmations.
• Communicate with you about updates, offers, and support.
• Personalize your experience and recommend relevant products or services.
• Analyze usage trends to enhance our platform.
• Comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following cases:

• With Your Consent: For specific purposes you agree to.
• Service Providers: With third-party vendors who help us operate our services (e.g., payment processors, cloud hosting).
• Legal Requirements: To comply with laws, regulations, or legal requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your data, including:

• Using encryption for sensitive information.
• Regularly updating our security practices.
• Limiting access to your data to authorized personnel only.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent for data processing (where applicable).
• Request a copy of your data in a portable format.

To exercise these rights, contact us at support@digipulse.me.

6. Retention of Data

We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. After this period, your data will be deleted or anonymized.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our services.